The Problem | A $100+ Billion Donor Retention Crisis

The Facts:

  • 43% - U.S. donor retention rate (FEP 2024)
  • 19% - First-time donors who give again (FEP 2024)
  • $593B - Total U.S. charitable giving (Giving USA 2024)
  • 96% - Gains offset by losses through attrition (FEP 2024)

The math is stark: losing ~60% of donors annually from $392B in individual giving creates massive preventable losses for the sector.

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